Moderation queues and tools
Reports routed to reviewers with context and a decision recorded.
Social networking
Social platforms that can carry the load and the duty
Moderation queues, reporting flows and the infrastructure for a user base that arrives at once. Built on a platform that took 30,000+ concurrent users.
17 Mar 2025Date Ofcom could enforce the illegal content duties
24 Jul 2025Date children risk assessments were due
30,000+Concurrent users in our nearest build
1Month to deliver the first phase
What this is
A feed is a safety system as well as a product
The Online Safety Act puts duties on services where users can post to each other. The systems that let a platform find, review and remove content have to work at the same scale as the feed.
Where we have proof
a platform that carried 30,000+ concurrent users, built on microservices and AWS Kinesis
Where we have not yet
We have no published social networking case. We say so on the first call and show the closest work.
Services
What we build for social platforms
Reporting and appeal flows
Users report, moderators decide, and the record shows both.
Scalable feed backends
Microservices and event streaming for spikes.
Community and identity systems
Profiles, groups and permissions.
Trust and safety reporting
Volumes, response times and outcomes.
Privacy and age controls
Settings and defaults for young users.
Rules
What the Online Safety Act put on services
These come from Ofcom and gov.uk pages on the Act.
Illegal content duties from 17 March 2025Ofcom could begin enforcing the illegal content duties from that date. Source: Ofcom, Online Safety Act.
Children risk assessments due 24 July 2025Services likely to be accessed by children had to complete a children risk assessment by that date. Source: same Ofcom pages.
User-to-user and search servicesThe Act covers user-to-user services and search services. Source: same Ofcom pages.
Case study
The nearest build we can show you
Fintech, Hong Kong
Cryptocurrency marketing platform
Different sector, same load. A platform connecting thousands of users had to support 30,000+ concurrent users, with one month for the first phase. We delivered on microservices and AWS Kinesis, with .NET and Angular.
30,000+Concurrent users supported
Who we build for
The teams who call us
Community platform founders
Teams past the first version and facing real traffic.
Creator and fan platforms
Where one event brings the whole audience at once.
Dating and messaging apps
Products where reports and age checks are daily work.
Trust and safety teams
Teams who need better tools around the moderators they already have.
Related reading: game software, news and media software and politics software.
FAQs
What buyers ask first
Do you have a social networking case?
Not yet published. We say so on the first call and show the closest work, which is a high-concurrency platform delivered in one month.
Do you give advice on the Online Safety Act?
No. That advice comes from your lawyers and Ofcom. We build the moderation and reporting systems they specify.
Can you add moderation to a platform that exists?
Usually. We start with the queue and the audit trail, then connect it to your content store.
Who owns the code and the cloud accounts?
You do, from the first commit. Repositories and cloud accounts stay in your name.
Send us your moderation flow
Thirty minutes with the engineers on how a report travels, who sees it and how long it takes.